MARRS COMMUNICATIONS LLC

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Welcome

          Welcome to the Marrs Communications website. Please take a moment to read over our homepage before you begin shopping.  Here, we list detailed information for our customers that will provide you with important things to consider before placing your order, as well as any current or ongoing sales.

          Since 2007, Marrs has been a small, family owned business selling the finest quality factory belts with thousands of customers and friends worldwide.  Our factory capstan belts are custom made and come with a lifetime guarantee and are guaranteed to meet the wow/flutter specifications of your machine if it has been fully serviced.  If you can't find what you're looking for on our website, simply send us an email with your brand and model number and include any other detailed information and we'll look into it for you at no additional cost. We also have an extensive library of PDF service manuals which are available for purchase.

          Please remember that we work to process and ship orders as quickly as possible but, we are not in the office 24/7.  We take sick days, personal days, holidays and vacation days just like you.  And while we do occasionally work on the weekend, Saturday and Sunday are not considered normal business days for Marrs.  Most importantly, we are not eBay or Amazon, nor do we have hundreds of employees working in several departments, all functioning together to work on their specific part of processing and shipping orders.  We have 2 employees, working as quickly as they can to manage the operations of this business every single day.  That means that 2 day shipping rarely exists here.  Our ship times typically range between 7 to 10 business days.  Please consider these things when placing your order, as your patience will be necessary. With that being said, please do not email me and suggest that I hire more employees or explain to me how you think I should be running this business.  Employees cost money that we would rather spend on continuing to provide you with the highest quality belts available and we run this business to the absolute best of our capabilities for being only 2 people and human. We consider our customers our friends and we appreciate all of your business and continued support. It truly is an honor to continue growing within such a great community of people from around the world.  We thank you for being a part of that experience and we look forward to the opportunities to serve you again in the future.  Please scroll down for current discount offers and shipping information.  

ATTENTION SERVICE CENTERS -Please contact us directly about shipping at krista@marrscom.com.  

 

**Early Summer Sale Now thru May 31st! Save 15% on your order when you pay via Cash App or Google Pay.  Please reference offer code sunshine2020**

IMPORTANT ANNOUNCEMENT BELOW!!!!

AS OF MAY 13, 2020

EFFECTIVE IMMEDIATELY, Marrs Communications will no longer accept payments through PAYPAL!! This change is final and will be permanent. Please see the information listed below about the available payment options.  If you have already placed an order with us that was paid for via Paypal that has not yet been shipped, you will be issued a full refund within the next 24 hours. I am working as quickly as I can to set up other additional payment methods and will post updates on our website regularly as these options become available. We apologize for any inconvenience this may cause and we appreciate your understanding. Thank you. 

International Customers - Please see details for your available payment options below.  

 

Payment Options (U.S.)

USPS Flat Rate Priority Shipping - $10.75

      * Pay using GOOGLE PAY by sending your payment to kristakrista169@gmail.com.  This option is simple to set up in your already active Google account.  

      * Pay using the CASH APP by sending your payment to my Cash App user name at $Pookieloublue. You can download this app for free on your tablet or smart phone and they even have a desktop user interface. Their service is 100% free. 

      * Pay with a personal check. As always, orders paid for with a personal check receive a 20% discount. However, this method will exclude you from taking advantage of current sale discounts unless it is otherwise specified above in the sale announcements section. Personal checks must be made payable to Krista Smith and mailed to:

17503 Cassina Dr.

Spring, TX 77388

 

International Payment Options

USPS Flat Rate Priority Shipping (Canada) - $27.00

USPS Flat Rate Priority International Shipping - $39.95

      * Pay using Western Union International.  You can download their app on your tablet or smartphone for free or you can log on to their user friendly desktop interface.  Please remember when sending your funds that the total amount that I receive must be equal to your order total AFTER the exchange rate is calculated.  Western Union will issue your transfer a 10 digit MTCN number (tracking number) that I must have in order to pick up your payment.  Please do not forget to send me a screen shot or an email containing this number.  I will begin processing your order for shipping AFTER you have emailed me with the MTCN number and I have successfully received your payment.  

****Please note that you will need my address when submitting your payment online with Western Union.  Please use address listed below.****

Krista Smith

17503 Cassina Dr. 

Spring, TX 77388

346-328-2106

 

3/16/2020

Dear Customers and Friends, 

It is with a heavy heart that I write this post to inform you of Fred's passing.  For those who didn't know Fred, he was the founder and long time owner of Marrs and he was my dad.  Fred passed away peacefully in his sleep on Thursday, March 12, 2020 after a long battle with renal failure and bladder cancer.  I know that many of you were great friends with Fred, as well as valued customers.  I pray that we all find peace as we mourn the loss of such a great man.  Thank you to those of you who have reached out to offer your condolences and support to our family.  Fred will be cremated in Texas and then taken back to his hometown of Lexington, KY to his final resting place alongside his parents.  During this time, Marrs will still be accepting orders and responding to emails.  However, we ask that you understand there will be delays in both response emails and shipping as our family deals with this difficult loss.  Thank you in advance.  

Krista Smith & Family 

 

** It is important that all of our customers take the time to read important information posted on our website regularly.  Regular updates posted on our website provide important and useful information to our customers and include things such as, increases/decreases in ship times, current offers and sales, contact information, ordering instructions, office closures for holidays or inclement weather and much more.  It is the customer's responsibility to read this publicly posted information.  Marrs Communications is not responsible for failure to read any and all information publicly posted on this website. **

krista@marrscom.com

Phone: 346-328-2106

 

 

                                                                                                                                                                                              

Marrs Communications

Phone: 346-328-2106

Customer Ship Time

Within 7 to 10 Business Days

Business days are Monday thru Friday (excluding holidays)

krista@marrscom.com

 

ATTENTION

Please follow the steps below to place your order.

Orders must be emailed to Krista at

krista@marrscom.com and MUST include the following:

* Your First and Last name

* Brand and Model number of your machine(s)

* Your shipping address

* Quantity of kits you wish to order

 

Please Note:

Marrs Communications stays very busy.

We serve over 2,500 customers worldwide.

We are a small family business with 2 employees. 

Please allow proper time for order shipping and email responses.